Last Update: 3/19/2020 at 6:31AM MT* Policy may be updated, changed or withdrawn at any time and without notice.HOUSEKEEPING
Providing safe and clean environments for our guests and team members is always a top priority for SkyRun – even more so today. We remain committed to upholding the highest standards of cleanliness, and want you to feel at ease when you visit one of our vacation rentals. Comprehensive COVID-19 guidance is in place at SkyRun, detailing how to protect against transmission of the virus.CANCELLATION POLICIESTravel Insurance
Guests that purchased travel insurance should contact the travel insurance company directly for reimbursement options. We cannot cancel reservations that have travel insurance.CSA Travel Protection
(purchased through VRBO): 888-501-3025Nationwide Mutual Insurance Co.
(purchased via SkyRun): 833-610-0736Guests Booking with Airbnb
Please refer to the Airbnb change and cancellation policy for the latest information. Guests must contact Airbnb to request a cancellation or change. Please do not contact our office as we will not be able to make the requested changes.
Guests Booking with VRBO or Directly with SkyRun Breckenridge
For existing reservations made before March 13, 2020 and arriving prior to April 14, 2020, email our office at firstname.lastname@example.org
with the guest reservation number, name, and dates of stay. Our office will reach out to contact you. We are fielding a lot of questions, so please be patient as we work through our queue.*** Stays arriving after April 14, 2020 or reservations made after March 14, 2020 fall under the standard cancellation policy at this time.
Guests Booking Through Other Services such as Expedia.com, RedAwning.com, Booking.com, FlipKey.com or Other Sites
Please refer to the change and cancellation policy of the company in which you booked for the latest information. Guests must contact the company through which they booked to change or cancel a reservation. Please do not contact our office as we are not able to change, cancel or refund reservations made through those sites.Guests Arriving AFTER April 14, 2020 or Booking AFTER March 14, 2020
Our existing cancellation policy remains in effect. We will be evaluating our policy as the situation evolves and will update this page when new information is available.